How can we help?

Questions

The things guests ask most before they come out.

Can I cancel or change my booking?

Do I need an account to book?

Are pets allowed?

Is there phone signal or wifi?

What happens if it's cloudy?

Is it accessible?

How do gift cards work?

Why the rule about outdoor lights?

What is the minimum stay?

Kael Basin is 2 hours 40 minutes from the nearest airport. Arrive before sunset: the last stretch is unpaved and we keep it dark.

31.0412° N, 112.3388° W

1
Fly into Saltgate Regional
Car hire desks are in arrivals. A 4×4 isn’t needed, but pick something with decent clearance.
2
Highway 40 east for 140 km
Last fuel and groceries at Mesa Junction, 30 minutes before the turn.
3
Turn onto Route 9 at the stone marker
Signal drops out shortly after. Download offline maps before this point.
4
6 km of graded dirt road
Drive slowly and keep low beams on after dark. Our gate code is in your confirmation.
5
Check in at the lodge
We’ll walk you to your cabin and hand over red torches and star charts.

The lodge team replies within a day. For anything urgent during your stay, use the landline in your cabin.

stay@nocturne.example

Phone, 8 AM to 6 PM

+1 555 014 2290

Lodge

Kael Basin Lodge, end of Route 9